At mamak88, your privacy is more than a legal obligation — it is our genuine commitment to every member. We understand that you trust us with your most personal information, and we do not take that responsibility lightly. This document clearly explains what data we collect, how it is used, who it may be shared with, and what rights you have as the owner of that data.
Six core principles that underpin how we handle every member's personal data with full responsibility.
All data transmitted between your device and mamak88 servers is protected with 256-bit SSL encryption. Sensitive information such as banking details and identity documents is stored in a fully encrypted environment.
Mamak88 has never and will never sell, rent, or market your personal data to any external party for commercial purposes. Your data belongs to you, not as a commodity of our business.
You may request access, correction, or deletion of your personal data at any time. Our privacy team will process such requests within 14 working days.
Mamak88's privacy policy complies with applicable data protection requirements, including record-keeping obligations for fraud prevention and anti-money laundering (AML) compliance.
We only collect data that is strictly necessary to provide our services, process transactions, and meet regulatory obligations. No excessive data is collected without clear justification.
In the event of any data security breach affecting your information, mamak88 is committed to notifying affected members within a reasonable timeframe in accordance with applicable regulatory requirements.
To provide a safe, personalised, and seamless gaming experience, mamak88 collects several categories of personal data from our members. We divide this data into three main categories based on how it is obtained.
This is information you enter yourself when interacting with the mamak88 platform:
When you use the mamak88 platform — whether via the website or mobile app — our systems automatically record certain technical information:
In certain situations, mamak88 may receive information about you from trusted third parties, including identity verification providers we use for the KYC process, payment service providers to confirm transactions, and fraud prevention agencies to maintain platform security.
| Data Categories | Example Information | Primary Purpose |
|---|---|---|
| Identity | Name, IC, date of birth | KYC verification & compliance |
| Contact | Email, phone, address | Communication & support |
| Finance | Bank account, e-wallet | Deposit & withdrawal processing |
| Technical | IP, device, activity logs | Security & analytics |
| Communication | Customer Support Records | Service improvement |
Mamak88 uses collected personal data for legitimate and transparent purposes. We will not use your data for any purpose other than those stated below without first obtaining your consent.
Mamak88 understands that you trust us with sensitive information. We do not sell or share your data with third parties for independent marketing purposes. However, there are limited situations where data sharing is necessary to deliver our services:
We work closely with trusted third-party service providers that help us run platform operations, including payment gateway providers for processing financial transactions, identity verification companies for KYC purposes, cloud service providers for secure data storage, and gaming and live casino software providers. All third parties are bound by strict confidentiality agreements and may only use your data for agreed purposes.
Mamak88 may disclose your personal data to government authorities or regulatory bodies when required by law, court order, or direction from a legitimate regulatory authority. In such situations, we will endeavour to notify you where permitted by law.
We continually invest in the latest security infrastructure to ensure your personal data remains protected at all times. The following are the key security measures implemented across the mamak88 platform:
Mamak88 uses cookies and similar tracking technologies to enhance the user experience, ensure account security, and analyse platform performance. Cookies are small text files stored on your device when you visit our website.
You can control or disable non-essential cookies through your web browser settings. However, disabling certain cookies may affect the functionality of some platform features.
As a mamak88 member, you have the following rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:
To exercise any of the above rights, please contact our privacy team via live chat or support email. We will process your request within 14 working days. In certain cases, we may require identity verification before processing your request to ensure data security.
Mamak88 retains your personal data for as long as your account is active or as long as necessary to provide services to you. After account closure, we may still retain certain data for a period prescribed by law, specifically:
Once the specified retention period expires, your data will be securely deleted or anonymised in accordance with our internal procedures.
If you have any questions, concerns, or requests relating to this Privacy Policy or how we handle your personal data, please contact us through the following channels:
For privacy rights requests such as data access, correction, or deletion, please clearly state the type of request along with your mamak88 account number to expedite the process.
Now you know your personal data is protected to the highest security standards at mamak88. Register today and enjoy gaming in a safe, fair, and transparent environment.